PRODUCT FAQ’s

What’s the Difference Between the Wright, Domus, Arcus and Aros Charcoal Pillows?

The Wright uses a proprietary synthetic down polyester fill. Built as a standard sleeper pillow, and does not have a gusset. The inner core is removable, the outer cover is machine washable.

The Domus uses a natural latex memory foam core. Built as a support pillow, and has a gusset. The inner core is a removable natural latex memory foam, the outer cover is machine washable.

The Arcus uses a dual-core technology. A 3D Suspension core is inserted to a synthetic down outer Lux-Loft cover. Built as a support pillow, and has a gusset. The core is removable, the outer cover is machine washable.

The Aros Charcoal uses a natural latex memory foam infused with charcoal. Charcoal helps to reduce humidity and moisture, along with having air purifying properties. Built around the same silhouette as our Domus model, this is a support pillow and has a gusset. The inner core is removable, the outer cover is machine washable.

How Are Urban Bloom Pillows Different Than Other Pillows?

We combine removable and machine washable Lux-Loft covers with soft and supportive cores that best suit your sleeping needs. Urban Bloom features a 10-Year Warranty and a 90-Night Money Back Guarantee.

Do I Need to Fluff My Urban Bloom Pillow?

We recommend giving the Wright pillow a little TLC daily – if you can – due to the synthetic down fill. Skipping out on fluffing regularly may leave you with a compressed or flattened pillow over time, but it will always bounce back with a little love. The Lux-Loft cover really helps to keep our pillows in their original shape and form.

The Domus pillow is memory foam, you don’t really need to fluff this model, but if your heart desires a little fluffing, then fluff away!

The Arcus can benefit from a little fluffing due to the outer pillow core being filled with a layer of synthetic down fill. Fluffing more often will assist in the pillows longevity and help retain it’s shape.

Do I Need a Pillow Case On My Urban Bloom Pillow?

You can use a pillow case. We recommend using cotton cases as it helps the natural cooling process of the pillow and core from being obstructed. Of course, not using a pillow case is fine, too.

What Size Are The Urban Bloom Pillows?

Wright Pillow: Uses a queen pillow size of 18 x 26″. This is a standard sleeper pillow design and does not have a gusset.

Domus Pillow: Uses a queen pillow size of 18 x 26″. Built with a 2-inch gusset.

Arcus Pillow: Uses a queen pillow size of 18 x 26″. Built with a 2-inch gusset.

What is The Best Urban Bloom Pillow For Me?

Every pillow is designed for ultimate comfort, but we understand that everyone’s sleep needs are different, that’s why we couldn’t make just one type of pillow.

We offer a standard sleeper pillow (Wright) and gusseted pillows (Domus, Arcus & Aros Charcoal). All models are proven to support and cradle for any position of sleeping.

What’s In My Urban Bloom Pillow?

It’s not sleeping-potion or fairy dust; its the composition and engineering of each unique Urban Bloom pillow core. It’s no secret! Please see our product pages for more details, you can explore a complete visual breakdown of each distinctive layer. Once you receive one of our pillows, just unzip our easy-access zippers on the side to see the inner core for yourself!

Do Urban Bloom Pillows Contain Goose Down?

Urban Bloom pillows use synthetic down fibers, also known as polyester fill.

All of our pillows are hypoallergenic. They do not contain down-fills, feathers or any animal products. Nor do we test on animals, however animals will test our customers’ pillows. 

How Do I Remove the Lux Loft Cover?

Unzip the cover and gently roll the cover back from the core.

The natural latex memory foam core in the Domus pillow adheres to the cover slightly. Be gentle when removing the cover from the core. It can help to press the sides of the core in while you slide the cover away.

How Do I Clean My Urban Bloom Pillow?

Covers: Remove it from the inner core and wash using a regular cycle with cold or warm water with mild detergent. Tumble dry using low heat, or hang to dry. Do not use fabric softeners. If washing only 1 pillow, use a towel to balance the load in the washer.

Cores: Pillow cores should be protected from most dirt and spills. Spot cleaning is ok with mild detergent or a stain–removal–pen. Air dry at room temperature.

Can I purchase Products at Retail Locations?

Not all bedding locations do just yet, so we recommend contacting your local stores to check for availability. Please note: Our retail partners are a great place to get started or purchase gifts. Our products are only available at www.urbanbloom.com or through Amazon fulfillment.

How Often Should I Replace My Pillows?

Pillows are good from 6 months and up to 3 years. With our durable and removable Lux-Loft covers, ours tend to last longer than most other pillows. Of course, this is all depending on your cleanliness and sleeping habits.

How Often Should I Clean My Pillows?

We recommend washing your Lux-Loft pillow cover once every three weeks. Cores can be spot cleaned when needed or dry-cleaned once every three months. Of course, this is all depending on your cleanliness and sleeping habits.

How Large Is The Box That The Pillows Are Shipped In?

Our boxes are 25 x 15.5 x 6.5 inches.

Where Does Urban Bloom Ship To?

Urban Bloom currently only offers shipping options within the Continental United States. Your shipment will arrive via FedEx or USPS.